Terms of Service


Operated by OnePillar Holdings LLC: Effective Date: February 12th, 2026 Last Updated: February 12th, 2026


These Terms of Service ("Terms") govern your access to and use of the services provided by Auto Task Lab (the "Company"), an assumed name of OnePillar Holdings LLC.


Acceptance of Terms; Eligibility


By accessing, browsing, or using our Services (as defined below), or by clicking a button or checking a box marked "I Agree" (or similar), you signify that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you are not permitted to use the Services.

The Services are intended for users who are at least 18 years of age or the legal age of majority in their jurisdiction. By using the Services, you represent and warrant that you meet this age requirement. If you are using the Services on behalf of a corporation, partnership, or other legal entity, you represent and warrant that you have the full authority to bind that entity to these Terms. If you do not have such authority, you may not use the Services.


Definitions


Capitalized terms used in these Terms shall have the meanings set forth below:

  • "Account" means the user-specific account created by a User to access certain features of the Services.
  • "Assumed Name" refers to Auto Task Lab, the brand under which the Services are marketed and provided, which is an operating name for OnePillar Holdings LLC.
  • "Company," "we," "us," or "our" refers to the applicable Assumed Name and its legal operator, OnePillar.
  • "Content" means all text, data, information, software, graphics, video, messages, or other materials, whether publicly posted or privately transmitted, that are displayed, used, or available on the Platform.
  • "OnePillar" refers to OnePillar Holdings LLC, a single-member limited liability company, and the legal entity that owns and operates the Assumed Name.
  • "Platform" means the websites, mobile applications, software, and other online or digital media through which the Company provides the Services.
  • "Services" means the products, services, Content, features, technologies, or functions offered by the Company via the Platform.
  • "User," "you," or "your" means the individual, company, or organization that accesses or uses the Services.


Description of Services and Accounts


The Company provides [DESCRIPTION OF SPECIFIC SERVICES, E.G., E-COMMERCE, SAAS, CONSULTING] and related features through its Platform. A more detailed description of the Services is available on our Platform. To access and use certain functionalities of the Services, you must register for an Account. By creating an Account, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the registration process. You are solely responsible for all activities that occur under your Account.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services and Platform for [SPECIFY INTENDED USE, E.G., YOUR PERSONAL, NON-COMMERCIAL USE OR YOUR INTERNAL BUSINESS PURPOSES]. This license is granted solely for the purpose of enabling you to use and enjoy the benefit of the Services as provided by the Company, in the manner permitted by these Terms. We reserve the right, in our sole discretion, to modify, suspend, or discontinue the Services or any part thereof at any time, with or without notice. The Company will not be liable to you or any third party for any such modification, suspension, or discontinuation.


User Obligations and Acceptable Use


You agree to use the Services only for lawful purposes and in accordance with these Terms. You are solely responsible for your conduct and any data, text, information, usernames, graphics, images, photos, profiles, audio and video clips, links, and other content or materials that you submit, post, and display on or via the Services. You further agree that all information you provide to the Company upon registration and at all other times will be true, accurate, current, and complete.


Account Security


You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your Account. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your Account. You agree to notify us immediately of any unauthorized use of your Account. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above.


Prohibited Activities


As a condition of your use of the Services, you agree not to engage in any of the following prohibited activities:

  • Using the Services for any illegal or unauthorized purpose, or in violation of any local, state, national, or international law.
  • Accessing, tampering with, or using non-public areas of the Services, the Company’s computer systems, or the technical delivery systems of our providers.
  • Probing, scanning, or testing the vulnerability of any system or network or breaching or circumventing any security or authentication measures.
  • Interfering with or disrupting the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services.
  • Scraping, crawling, or otherwise using automated means to access the Services without our express written permission.
  • Posting, uploading, or distributing any content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, or otherwise offensive.
  • Impersonating or misrepresenting your affiliation with any person or entity.
  • Infringing upon or violating the intellectual property rights or any other proprietary rights of anyone else.


Content Ownership, Licenses and User-Generated Content


All rights, title, and interest in and to the Services and Content, excluding any User Content, are and will remain the exclusive property of the Company and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing in the Terms gives you a right to use the Company name or any of the Company trademarks, logos, domain names, and other distinctive brand features.


User-Generated Content


You retain ownership of any intellectual property rights that you hold in the content you submit, post, or display on or through the Services ("User Content"). By submitting, posting, or displaying User Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, host, store, cache, reproduce, publish, display (publicly or otherwise), perform (publicly or otherwise), distribute, transmit, modify, adapt (including, without limitation, in order to conform it to the requirements of any networks, devices, services, or media through which the Services are available), and create derivative works of such User Content.

This license is for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. We reserve the right, but are not obligated, to review, screen, or monitor User Content. We may, in our sole discretion, remove or modify any User Content at any time and for any reason, including for a violation of these Terms, or if we believe it may create liability for us.


Copyright Infringement and DMCA Notices


The Company respects the intellectual property rights of others and expects its users to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your content has been copied in a way that constitutes copyright infringement, please provide our designated copyright agent with the following information in accordance with the Digital Millennium Copyright Act (DMCA):

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
  • Identification of the copyrighted work claimed to have been infringed;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  • Your contact information, including your address, telephone number, and an email address;
  • A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated copyright agent for notice of alleged copyright infringement appearing on the Services is:

[Designated Copyright Agent Name] [Designated Copyright Agent Address] [Designated Copyright Agent Email] [Designated Copyright Agent Phone Number]


Payments, Fees and Billing


Certain Services, or parts of the Services, may be available only with a paid subscription or one-time fee. You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable.


Payment Information and Method


You must provide current, complete, and accurate information for your billing account. You must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date). We use a third-party payment processor, [THIRD-PARTY PAYMENT PROCESSOR NAME], to process payments. Your use of the payment services will be subject to the terms, conditions, and privacy policies of the payment processor.


Subscriptions and Automatic Renewal


If you purchase a subscription-based Service, your subscription will automatically renew at the end of each subscription period unless you cancel it before the end of the current period. You authorize us to charge your chosen payment method for the renewal term. The billing cycle will be set on a [e.g., monthly, annual] basis.


Refunds and Cancellations


Except when required by law, all fees are non-refundable. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. You may cancel your subscription at any time through your Account settings or by contacting us at [SUPPORT EMAIL/CONTACT LINK]; however, such cancellation will be effective at the end of the then-current subscription period.


Taxes


You are responsible for paying any and all applicable sales, use, value-added, and other taxes, duties, and charges assessed by any governmental authority in connection with your use of the Services.


Third-Party Services and Links


Our Platform may contain links to third-party websites, applications, services, or resources that are not owned or controlled by the Company. We provide these links and integrations only as a convenience and do not endorse, sponsor, or assume any responsibility for any such third-party content, products, or services. If you access any third-party website, service, or content from our Platform, you do so at your own risk. You acknowledge and agree that the Company will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website or resource. These Terms and our Privacy Policy do not apply to your use of such third-party sites.


Disclaimers; No Warranties


THE SERVICES AND ALL CONTENT THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE COMPANY, ONEPILLAR, AND ITS AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION OR CONTENT OBTAINED THROUGH THE SERVICES. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.


Limitation of Liability


TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS PARENT ONEPILLAR HOLDINGS LLC, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICES OR ANY CONTENT. UNDER NO CIRCUMSTANCES WILL THE COMPANY BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICES; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY; AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE COMPANY, ONEPILLAR HOLDINGS LLC, AND ITS AFFILIATES FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF FEES, IF ANY, PAID BY YOU TO THE COMPANY DURING THE [e.g., SIX (6)] MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND SHALL NOT APPLY TO THE EXTENT PROHIBITED BY LAW, SUCH AS IN CASES OF GROSS NEGLIGENCE, FRAUD, OR WILLFUL MISCONDUCT BY THE COMPANY.


Indemnification


You agree to defend, indemnify, and hold harmless the Company, its parent entity OnePillar Holdings LLC, its affiliates, other Assumed Names, and their respective officers, directors, employees, and agents (the "Indemnified Parties") from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your User Content caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Services. You agree that the Indemnified Parties will have no liability in connection with any such claims or losses and you agree to hold them harmless from and against any and all resulting loss, damage, judgment, or expense (including reasonable attorneys' fees) in connection there with.


Termination; Suspension; Account Remedies


The Company reserves the right, in its sole discretion, to suspend or terminate your Account and access to the Services at any time, for any reason or no reason, with or without notice. Grounds for such termination or suspension may include, but are not limited to: (a) a breach or violation of these Terms; (b) a request by law enforcement or other government agencies; (c) discontinuance or material modification of the Services; (d) unexpected technical or security issues or problems; or (e) extended periods of inactivity. You may terminate your Account at any time by [PROCEDURE FOR ACCOUNT DELETION, E.G., USING THE ACCOUNT SETTINGS PAGE OR CONTACTING SUPPORT]. Upon termination of your Account, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. We have no obligation to maintain or forward any of your User Content after termination.


Privacy and Data Use


Your privacy is important to us. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy carefully to understand our practices. You can access our Privacy Policy at [LINK TO PRIVACY POLICY]. By using the Services, you acknowledge that you have read the Privacy Policy and you agree that the Company may collect, use, and disclose your information in accordance with its terms. The Privacy Policy describes what information we collect from you, how we use that information, and your rights in connection with your data.


Dispute Resolution; Arbitration and Class Waiver

Please read this section carefully as it affects your rights.

Governing Law


These Terms and any action related thereto will be governed by the laws of the State of [STATE] without regard to its conflict of law provisions.


Agreement to Arbitrate


You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Services (collectively, "Disputes") will be resolved by binding arbitration, except that each party retains the right: (i) to bring an individual action in small claims court and (ii) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.


Class Action Waiver


You and the Company agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.


Arbitration Rules


The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this Dispute Resolution section. The exclusive venue for any arbitration or court proceeding permitted under these Terms will be [County], [State].


Notices


Any notices or other communications provided by the Company under these Terms, including those regarding modifications to these Terms, will be given: (i) via email to the address associated with your Account; or (ii) by posting to the Platform. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted. All legal notices to the Company must be sent in writing to the following address:

OnePillar Holdings LLC Attn: Legal Department [Company Address]


Changes to the Terms


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least [e.g., 30] days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. We will notify you of any changes by posting the new Terms on the Platform and updating the "Last Updated" date at the top of these Terms. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Services.


Miscellaneous


Severability


If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be modified to the extent necessary to render it enforceable, or severed from these Terms if no such modification is possible, and the remaining provisions will continue in full force and effect.


Assignment


These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by the Company without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.


No Waiver


No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and the Company's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.


Entire Agreement


These Terms, together with the Privacy Policy and any other legal notices published by the Company on the Services, shall constitute the entire agreement between you and the Company concerning the Services. It supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.


Relationship of the Parties


Nothing in these Terms shall be construed as creating a joint venture, partnership, employment, or agency relationship between you and the Company.


Legal Entity Disclosure for Assumed Names


You acknowledge and agree that Auto Task Lab is an assumed name (also known as a "doing business as" or "DBA") for its sole owner and operator, OnePillar Holdings LLC. OnePillar Holdings LLC is a limited liability company organized and existing under the laws of the State of [TN]. All legal rights, obligations, and liabilities arising from or related to your use of the Services and under these Terms are the rights, obligations, and liabilities of OnePillar Holdings LLC. Any claim or legal action related to these Terms or the Services must be directed to OnePillar Holdings LLC. The registered agent for service of process for OnePillar Holdings LLC is [Registered Agents Inc], located at [16 AGNES RD STE 200 KNOXVILLE, TN 37919].


Contact and Support Information


For general inquiries, customer support, or questions about these Terms, please contact us at:

Auto Task Lab c/o OnePillar Holdings LLC Email: [hello@autotasklab.com] Contact Form: [LINK TO CONTACT FORM] Please note that for formal legal notices, you must follow the procedures outlined in the "Notices" section above.

OnePillar Holdings LLC